Kekriya FAQ — Common Questions & Detailed Answers

To create an account on Kekriya and take part in any form of betting or gaming, Must be at least 18 years old is mandatory. This is a strict rule with no exceptions.

Your date of birth is required at registration, and age is confirmed during KYC verification via your National ID or passport. If an account is found to have been opened with a false date of birth, it will be suspended immediately and the balance may be forfeited.

If anyone under 18 uses a member's account, that account will be at risk of suspension. Keep your login credentials out of reach of younger family members. Kekriya's Responsible Gaming policy covers this in detail.

Kekriya supports all major mobile banking methods in Bangladesh. The following payment options are currently available:

• bKash — Minimum deposit ৳200, processed instantly. Payments can be sent from both personal and merchant numbers.
• Nagad — Minimum ৳200, typically credited to your account within 5 minutes.
• Rocket (Dutch-Bangla Mobile Banking) — Minimum ৳200.
• Upay — Minimum ৳200.
• Bank Transfer — Minimum ৳500, typically credited within 1–2 hours.

Kekriya charges no handling fees on deposits. However, your mobile banking provider may apply their own charges. To make a deposit, log in and select your preferred method from the "Financial Transactions" section. Details Financial Transactions page.

All of Kekriya's current offers, bonuses, and promotions can be found in one place — Latest Promotions page. This page is updated daily, with new offers added before major cricket or football matches.

Certain offers run on a regular weekly schedule — such as a weekly cashback every Monday and a reload bonus every Friday. Additional offers are available during special tournaments or festive occasions.

Logged-in members can also view personal offers on their dashboard — these vary based on betting habits and VIP level. To stay updated on new offers, enable notifications in your profile settings. Bonus Terms & Conditions Bonus page for full details.

Kekriya's website is fully optimized for mobile — you can access all features directly from your mobile browser without installing a separate app. Open it in Chrome, Firefox, or Samsung Internet and kekriya.click The entire platform works as soon as you open it.

For an app-like experience on mobile, add a shortcut to your home screen from your browser:

• Android (Chrome): Open your browser menu → tap "Add to Home Screen".
• iPhone (Safari): Tap the Share icon → select "Add to Home Screen".

Once added to your home screen, a Kekriya icon will appear — tap it once to open, just like an app, with no browser address bar. This method uses less data and loads faster even on a weak network connection.

After logging in to Kekriya, your full betting history and financial transaction records are available in two separate sections:

• Betting History: Go to "My Bets" or "Betting History" under the profile menu. There you can view the date, market, odds, stake, and result for each bet. You can also filter by the last 7, 30, or 90 days.
• Financial Transactions: Financial Transactions The page shows a complete history of all deposits, withdrawals, bonus credits, and refunds. You can also view the status and reference number for each transaction.

Records can also be downloaded in CSV or PDF format. If you have any questions about a specific transaction, contact support with the reference number for a quick resolution.

After creating your Kekriya account, some details can be updated on your own, while others require assistance from our support team.

You can update this yourself: Log in → click your name in the top right → select "Profile Settings" or "Account Settings". From there you can update your address, preferred language, and notification preferences.

Change via Support:

• Name Change: Your name must match your National ID — if there's a discrepancy, it can be corrected by submitting your KYC documents.
• Change Mobile Number: You can link a new number by verifying via OTP sent to your old number. If you no longer have access to the old number, support can help verify your identity and make the change.

To request a change, support@kekriya.click— email us or contact us via live chat. Requests are typically processed within 24 hours.

Live Casino means playing real casino games in real time with a live human dealer — all streamed via video. On the other side of your screen, a dealer handles actual cards or a roulette wheel while you place your bets from your own device.

Live games available on Kekriya:

• Live Baccarat — In this popular card game, bet on the Player or the Banker. Minimum bet ৳100.
• Live Roulette — Place your bets on where the ball lands on the wheel. Both European and American versions are available.
• Live Blackjack — Get as close to 21 as possible without going over, playing against the dealer.
• Live Andar Bahar & Teen Patti — A familiar South Asian game, especially popular among Kekriya's Bangladeshi members.
• Live Game Shows — Fun game show formats like Crazy Time and Monopoly Live.

Log in to get started, then head to the homepage or Popular Games Go to the "Live Casino" section from the page. Click on your preferred table, set your bet amount, and place your bet once the dealer starts the round. Live games are available around the clock.